Clean Spaces
Start with Us

Our Mission

We continually strive to be market leaders in what we do. Throughout our business activities, we minimise our environmental impact and connect with our people through communication and care, whilst providing a service that pleases and protects.

Values & Culture

Our values act as guiding principles, underpin our ways of working and are reflected in everything we do and say.

Y

High Standards

We don’t settle for ‘good enough’. From the products we use to the results we deliver; we hold ourselves to the highest standards; ensuring that everything we do and every space we clean reflects our commitment to excellence.

Y

Clear
Communuication.

We believe transparency builds trust. That’s why we communicate openly, listen actively, and ensure every message is clear, timely, and understood by everyone, whether internally and with our clients.

Y

Be Proud

We take pride in every task, no matter how big or small. Our work reflects who we are; dedicated professionals committed to delivering spotless results with integrity and care. We encourage our whole team to feel proud of their accomplishments.

Y

Creativity

We see creativity as key to smarter, greener solutions. By encouraging fresh thinking, we innovate cleaning practices to be more efficient, sustainable, and responsive to our clients’ and the planet’s needs.

Y

Respect

We act with honesty, fairness, and respect in everything we do. From our team members to our clients and the environments we care for, we build trust through transparency, accountability, and treating everyone with dignity.

Values & Culture

Our values act as guiding principles, underpin our ways of working and are reflected in everything we do and say.

High Standards

We don’t settle for ‘good enough’. From the products we use to the results we deliver; we hold ourselves to the highest standards; ensuring that everything we do and every space we clean reflects our commitment to excellence.

Clear Communication

We believe transparency builds trust. That’s why we communicate openly, listen actively, and ensure every message is clear, timely, and understood by everyone, whether internally and with our clients.

Be Proud

We take pride in every task, no matter how big or small. Our work reflects who we are; dedicated professionals committed to delivering spotless results with integrity and care. We encourage our whole team to feel proud of their accomplishments.

Creativity

We see creativity as key to smarter, greener solutions. By encouraging fresh thinking, we innovate cleaning practices to be more efficient, sustainable, and responsive to our clients’ and the planet’s needs.

Respect

We act with honesty, fairness, and respect in everything we do. From our team members to our clients and the environments we care for, we build trust through transparency, accountability, and treating everyone with dignity.

Why Choose Us

WORDS FROM OUR CUSTOMERS

The social housing company I am employed by have been using the services of HW Facilities since my first day nearly 6 years ago, and during that time they have offered great service with a first class customer service experience. The residents under our care are very demanding, and on occasion have questioned the service provided, but HW are very reactive and responsive to put anything under their control right and they do it in a very prompt manner. Considering the scale of the services they provide to my company, we have overwhelmingly positive feedback from residents, I wouldn’t hesitate to recommend them to provide an efficient and friendly service to others.

Key account customer

HW have provided services for my contracts for the last 4 years, they are very passionate about people from engagement to training which means their teams are always happy, friendly, and hard working. This culture is driven from the top and it is refreshing to see Management on sites regularly, the cleaning standards are always above 95%. Cleaning was challenging before we appointed HW and since then it has been a breath of fresh air and means one less thing for us to worry about in our day jobs.

Key account customer

I have always found this contractor to offer a very professional service across the board, in regards to the services they provide. As a prime example HW have been very helpful during a very testing time with Covid-19 has been greatly appreciated, by the client and tenants alike. In particular Emma Hicks, the Operations Office Manager, has been extremely helpful in the time I have worked with her. Emma’s helpfulness, extensive knowledge, professionalism, and cheery manner are always forefront whenever I have the pleasure of dealing with her on the properties I manage.

Key account customer

Great company, amazing service, highly recommended. They are great communicators, we have never been let down and are always willing to help. Our cleaners are brilliant, everything is spotless and they go the extra mile. Great service.

Key account customer