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About HW Facilities

HW Facilities is a UK‑based, family‑run commercial cleaning and soft FM company operating nationally, with decades of experience supporting a wide range of workplaces.

People are at the heart of our service, with well‑trained, professional teams who take pride in what they do and are supported by the right tools, data and technology to deliver consistent, measurable standards.

Through real‑time visibility, smarter scheduling and clear reporting, we provide a reliable service in the right place, at the right time—enhancing the workplace experience for our clients every day.

We are a trusted partner for contract cleaning and specialist services, delivering dependable solutions businesses can rely on, across the UK.

National capability. Local accountability.

Our Mission

Heath & Wiltshire Ltd, trading as HW Facilities, has been in business for over 50 years. Proud of our heritage and focused on the future, we continue to grow while staying true to the values that define us

“We continually strive to be market leaders in what we do. Throughout our business activities, we minimise our environmental impact and connect with our people through communication and care, whilst providing a service that pleases and protects.”

Our Services

We’re committed to unparalleled cleanliness and hygiene for your commercial spaces, offering a wide range of tailored services to ensure a healthy, safe, and welcoming environment. Our experts handle daily cleaning and also a range of specialised services, including pest control, washroom care and waste management.

Creating clean, safe and welcoming workplaces through reliable contract cleaning services. Our trained, directly employed teams deliver consistent standards across offices, retail, industrial and healthcare environments.

Keeping vehicles looking their best through bespoke valeting services for dealerships and commercial fleets. Our dedicated teams deliver consistent quality, flexibility and attention to detail, helping present every vehicle to the highest standard.

Enhancing the appearance of your premises through professional window and façade cleaning services. From ground-level windows to complex high-level access projects, our trained specialists deliver safe, reliable and effective results.

Providing expert cleaning solutions for challenging environments and specialist requirements. From deep cleans and floor maintenance to decontamination and emergency response services, we deliver safe, effective and tailored support.

Maintaining clean, hygienic and fully stocked washroom facilities through a range of managed services. From consumables and hygiene units to air freshening and waste solutions, we help create a positive experience for users.

Protecting your premises through professional pest management services tailored to your environment. From preventative measures to rapid response treatment and ongoing monitoring, we help keep workplaces safe and compliant.

Helping businesses manage waste responsibly through reliable, compliant and sustainable solutions. Our tailored services support cleaner workplaces, improved recycling rates and reduced environmental impact.

Image of HW Facilities cleaning operative using a vacuum to clean carpet in a commercial office

Why Choose Us

WORDS FROM OUR CUSTOMERS

The social housing company I am employed by have been using the services of HW Facilities since my first day nearly 6 years ago, and during that time they have offered great service with a first class customer service experience. The residents under our care are very demanding, and on occasion have questioned the service provided, but HW are very reactive and responsive to put anything under their control right and they do it in a very prompt manner. Considering the scale of the services they provide to my company, we have overwhelmingly positive feedback from residents, I wouldn’t hesitate to recommend them to provide an efficient and friendly service to others.

Key Account Customer

HW Facilities have provided services for my contracts for the last 4 years, they are very passionate about people from engagement to training which means their teams are always happy, friendly, and hard working. This culture is driven from the top and it is refreshing to see Management on sites regularly, the cleaning standards are always above 95%. Cleaning was challenging before we appointed HW Facilities and since then it has been a breath of fresh air and means one less thing for us to worry about in our day jobs.

Key Account Customer

We truly appreciate the continued support and would like to say that we are genuinely very happy with the work being carried out in the office. The standards of cleanliness and attention to detail are consistently maintained, and we value the professionalism and commitment of the team.

Key Account Customer

Great company, amazing service, highly recommended. They are great communicators, we have never been let down and are always willing to help. Our cleaners are brilliant, everything is spotless and they go the extra mile. Great service.

Key Account Customer

A huge thank you to everyone for the fantastic progress made over the past four weeks. It’s great to see how much has been achieved and how much momentum we have heading into the final stretch before go-live. I really appreciate all the hard work and commitment from everyone involved. There’s clearly been a tremendous effort across the team, and it’s making a real difference.

Key Account Customer, During Mobilisation

The professionalism and working procedures of your team are second to none, they really are a credit to your company…recognition goes a long way and they are well deserved of such.

Key Account Customer